Leonardo Royal Hotel Den Haag Promenade

The location of this hotel is marvelous, on a top location in The Hague, with ample public transport to the center of the beach in Scheveningen. It’s also adjacent to a large park which invites for a stroll in the evening. One of the best features of this hotel is the gym, well equipped, and there are nice sauna facilities as well. The restaurant offers a surprising menu, and a good bar completes this section. The staff is helpful and very kind, with a few exceptions but in general sympathetic. A remark is that it sometimes appears as if certain standard activities such as checking out or handling laundry are costing quite some effort which comes across a little amateurish. Another downside is the cleaning philosophy: only once every three days, and although additional cleaning can be booked for free, I believe that for a luxury hotel it should simply be daily without further ado. Concluding however; a good hotel, location good, my favorite in The Hague.

Breakfast was very nice with lots of varieties, location wise there is a tram stop that leads you the city centre, the tram stop around 1 minute walking distance from the Hotel. If you prefer to travel by car the the city centre is also near. In addition to the above credit needs to be given where it belongs, Mace Den Heijer is the guy you must ask for, he is very professional, has the knowledge of the needs of the guests in detailed and he acts accordingly, he goes above and beyond in order to meet the needs of the guests, if Mace is not on duty nor available then Jasper Van Heck is your man they are both extremely professionals they are always happy to help you with your queries and requests with plenty of flexibility. They make a good team, they are a high asset for their employer.

I appreciated that the room was equipped with slippers — a thoughtful touch that's often overlooked in many hotels, and especially helpful since I forgot to bring mine.

Wonderful friendly staff (shout out to Daniel, Tracey and the third guys name I won't get right: Maik maybe?), amazing spa, great location, magical masseuse and super friendly spa staff. Good check out times, love the flexible use of the spa and thank you for easy upgrade on my various stays.

We had a fantastic time staying at the hotel. We were selected as the guest of the day and upgraded into one of the suites which was absolutely fantastic. The hotel staff were really friendly and accommodating and the pool facilities were nice clean and relaxing. This was a great choice for us to stay here whilst exploring The Hague.